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Terms & Conditions

These Terms and Conditions Are Subject to Change

We maintain the right to modify or update these terms and conditions for the website www.dothediy.com without prior notice. Your continued use of the website following any changes signifies your acceptance and agreement to be bound by the revised terms and conditions. We recommend reviewing these terms and conditions regularly whenever you visit our website.

Limitations of Liability

DoTheDIY.com shall not be held responsible or liable for any damages to your computer, telecommunication equipment, or other property, including virus infections, resulting from accessing, using, or browsing our website or downloading any materials from it. IN NO EVENT WILL DoTheDIY.com, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS, OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR TRANSMITTING THE WEBSITE BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR RESULTS OF USE OF THIS WEBSITE, ANY LINKED WEBSITES, OR THE MATERIALS, INFORMATION, OR SERVICES CONTAINED ON SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

IF YOU ENCOUNTER ANY ISSUES WITH THIS WEBSITE OR ITS CONTENT, YOUR SOLE REMEDY IS TO DISCONTINUE USE. IN CASE OF PROBLEMS WITH PRODUCTS OR SERVICES PURCHASED THROUGH THIS WEBSITE, YOUR REMEDY, IF ANY, IS SUBJECT TO THE MANUFACTURER'S OR SUPPLIER'S WARRANTY OR RETURN AND REFUND POLICIES STATED ON THIS WEBSITE. DoTheDIY.com SHALL NOT BE HELD LIABLE FOR ANY INACCURACIES, MISTAKES, OR TYPOGRAPHICAL ERRORS ON THE WEBSITE. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE ACCESS TO THE CONTENT.

Copyright and Trademark

Unless otherwise stated, all material on the www.dothediy.com website, including text, images, illustrations, software, audio clips, video clips, and animation files, is protected by copyright and trademark laws of DoTheDIY. Reproduction, modification, posting, transmission, distribution, or any unauthorized use of the material, in whole or in part, without prior written consent from DoTheDIY is strictly prohibited. All rights reserved.

Products, Content, and Specifications

The features, content, specifications, products, and prices displayed on www.dothediy.com are subject to change without notice. Any weights, measures, or similar descriptions are approximate and provided for convenience purposes only. We strive to accurately represent our products, including colors, but the actual colors may vary depending on your computer system. The inclusion of any products or services on the website does not imply or guarantee their availability. It is your responsibility to comply with all applicable local, state, and international laws regarding the possession, use, and sale of any purchased items. By placing an order, you confirm that the products will be used lawfully.

Shipping Limitations

Orders will be shipped to the purchaser's designated address if it complies with the shipping restrictions specified on our website. All purchases from www.dothediy.com are subject to a shipment contract. Therefore, the risk of loss and title for items purchased transfers to you upon delivery to the carrier. You are responsible for filing claims with carriers for any damaged or lost shipments.

Your Account

You are responsible for maintaining the confidentiality of your account and password information. You agree to accept liability for all activities conducted under your account. By creating an account, you consent to receive notifications via email, SMS, or WhatsApp. DoTheDIY reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders. By placing an order, you warrant that the information provided to www.dothediy.com is accurate, and truthful and that you have the authority to make the purchase.

Exchange and Refund Policy

We want you to be completely satisfied with your purchase from our online store. If, for any reason, you are not satisfied, we offer an exchange and refund policy to ensure your peace of mind.

Exchange Policy:

  • New, unused full-price items purchased from our online store may be eligible for exchange.

  • Request an exchange within 7 days of receiving the product.

  • The item must be in its original condition, including all tags and packaging.

  • Contact our customer support team with your order details to initiate the exchange process.

Refund Policy:

  • We have a no-refund policy on all online store purchases, except for specific circumstances.

  • If the product is defective or damaged, contact our customer support within 7 days of receipt for a refund or replacement.

  • Refunds will be processed using the original payment method, excluding shipping charges.

Eligibility and Conditions:

  • Products must be in their original, unused condition with all tags and packaging.

  • Sale items or products purchased with promotional discounts may not be eligible for exchange or refund, unless defective or damaged.

  • We reserve the right to refuse an exchange or refund if the product does not meet the eligibility criteria or has been misused.

Return Process:

  • Contact our customer support team within the specified timeframe to initiate an exchange or refund.

  • Our team will guide you through the return process and provide instructions and shipping details.

  • The customer is responsible for the return shipping costs unless it is due to a defect or damage.

Please note that this policy applies only to purchases made through our online store. For any questions or assistance regarding exchanges or refunds, please reach out to our customer support team. Your satisfaction is our priority.

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